How It Works:
||Once you are on the phone with a member of our SupportLine, you will be
directed to this page. Your support representative will provide you with a unique connection code. You will enter the code in the field above and
click Continue to initiate the screen-sharing session.
||You are prompted to download a small virus-free plug-in.
||With your permission, your SupportLine representative can view your screen and
share control of your mouse and keyboard.
||You are in full control of your computer at all times. You always have
overriding control of your mouse and keyboard, and you can end the screen-sharing session at any time.