Wolters Kluwer Financial Services
     Financial Services

Remote Desktop Support

How It Works:

Step 1: Once you are on the phone with a member of our SupportLine, you will be directed to this page. Your support representative will provide you with a unique connection code. You will enter the code in the field above and click Continue to initiate the screen-sharing session.
Step 2: You are prompted to download a small virus-free plug-in.
Step 3: With your permission, your SupportLine representative can view your screen and share control of your mouse and keyboard.
Step 4: You are in full control of your computer at all times. You always have overriding control of your mouse and keyboard, and you can end the screen-sharing session at any time.